Support
Fuad is developed and maintained by one person. I read every message personally, usually within 24 hours. Before emailing, please check the FAQ below: most questions are answered there.
Frequently asked
Prayer times look wrong for my location
Fuad calculates prayer times locally using the calculation method you picked. Accuracy depends on two things:
- Place. Fuad calculates times for the place shown at the top of the Today screen. Tap it to locate yourself (Settings → Privacy → Location Services → Fuad → "While Using the App") or to choose a city by name; location access is optional. Until you choose, the app shows the default city of its language, marked "default".
- Calculation method. Different countries follow different official timetables. Until you choose a method yourself, Fuad picks the one of your place's country (for example Diyanet in Turkey, Umm al-Qura in Saudi Arabia, the muftiate timetables in Russia, Uzbekistan and Kazakhstan). 23 methods are available: tap your profile at the top of the Today screen, then Calculation method. Asr follows the school of the method unless you pick Hanafi or Shafi'i yourself.
If both are correct and times are still off by several minutes, email me with your city and which method you use, and I'll check the reference.
Quran audio won't play or keeps stopping
Audio streams from public Quran audio CDNs. A few things can go wrong:
- Weak Wi-Fi or cellular signal: try switching networks.
- Cellular data disabled for Fuad: check Settings → Cellular → Fuad.
- iOS Low Power Mode: it sometimes pauses background audio.
- A specific reciter's server may be temporarily down: try another reciter.
If audio works for one reciter but not another, it's almost certainly that reciter's hosting, not the app. Try another reciter. Quran audio is streamed and requires network, unless you downloaded the surah (Quran → ··· → Downloads) or iOS has already buffered it.
Qibla compass is spinning or inaccurate
iPhone's magnetic compass needs calibration and clear from magnetic interference:
- Move away from metal objects, speakers, magnetic cases, laptops, and other phones.
- Hold the phone flat, move it in a figure-8 pattern for 3–5 seconds to recalibrate.
- Make sure Compass Calibration is enabled: Settings → Privacy & Security → Location Services → System Services → Compass Calibration (on).
Fuad corrects for magnetic declination, so the direction is counted from true north. If it's always wrong by a consistent angle, your phone's magnetometer may need recalibration: use Apple's Compass app and do the figure-8 there.
Does Fuad collect my data?
Fuad has no ads and no account. Your journal entries, prayer marks, and dua requests are stored on your device and are not sent to Fuad servers; if backups are enabled for Fuad, they may be included in an iCloud or computer backup.
To load Quran text, reciter lists, and audio, the app connects to quran.com, mp3quran, and audio servers, including fuadapp.site; the receiving service can see the address of the requested resource and network connection data. The embedded mosque map is provided by Apple. See the full Privacy Policy.
Is Fuad free? Will there be ads or subscriptions?
Fuad's current release has no active in-app purchases. Prayer times, Ramadan mode, Qibla compass, Quran reading and audio, the dua library, verified Azkar, Muhasaba journal, study mode, Pomodoro, and ambient sounds are available with no ads.
If optional subscriptions or donations are offered in a future version, they will use Apple's standard in-app payment system and will be disclosed before release.
Which iOS versions are supported?
iOS 18.0 or later, designed for iPhone. The app supports light, dark, and system themes, and uses iOS 26 Liquid Glass where available.
Can I suggest a feature or a new reciter?
Yes, please. Email me. Include the reciter's full name, style (mujawwad, murattal), and any public audio source if you know one. For features, a short paragraph describing the use case is more helpful than a one-line request.
I found a bug: how do I report it?
Email me with:
- iOS version (Settings → General → About → iOS Version)
- Device model (e.g., iPhone 15 Pro)
- App version (Profile → Feedback opens an email with the version, device model and iOS version already filled in)
- Steps to reproduce: what did you tap, what did you expect, what happened
- A screenshot if visual
Full logs and reproduction steps fix bugs 10x faster than "it doesn't work."
How can I help the project?
The most valuable things you can do cost nothing:
- Leave an honest review on the App Store: it's the single biggest factor for discoverability.
- Tell a friend or family member who prays that Fuad exists.
- Report bugs and send feature ideas to the email below: I read every message.
- If you speak a language Fuad doesn't support well yet, offer to help with translation.
Still need help?
Email the developer directly. Responses within 24 hours, usually much sooner. English, Russian, and basic Arabic are all fine.
sukhanovazim@gmail.com